Frequently Asked Questions
Everything you need to know about bringing comfort home.
What is the standard delivery timeframe for large furniture items?
Most large furniture items are delivered within 7-14 business days via our white-glove delivery service, which includes assembly and waste removal.
Do you offer a warranty on Walton's home products?
Yes, all our furniture and home decor items come with a standard 12-month manufacturer warranty covering structural defects and craftsmanship.
Can I return an item if it doesn't fit my space?
We offer a 30-day return policy for most items. Please ensure the product is in its original packaging and condition to be eligible for a full refund.
Are your wood products sustainably sourced?
At Waltons, we are committed to sustainability. Over 90% of our timber is FSC-certified, ensuring it comes from responsibly managed forests.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free financing options like Affirm and Klarna for larger purchases.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking link and a unique ID to monitor your shipment's progress in real-time.